Terms and Conditions

1. Acceptance

These terms form an agreement between you and the operator of WinRushGo, referred to below as the platform. They cover betwinrushgo.com in full — the sportsbook, the casino, live tables, mini games and every promotion offered through them. If you disagree with any part, do not register or use the service.

The platform operates under a Curaçao licence.

2. Eligibility

Registration is limited to people aged 18 or over, or the legal gambling age where they live if that age is higher, who have full legal capacity and act on their own behalf. Checking whether online betting and gambling are permitted where you are is your responsibility. Access is restricted in certain territories and the platform may refuse or close accounts on that basis.

3. Registration and account

You undertake to provide true, complete and current information. Incorrect details will block verification and, with it, withdrawals.

Each person may hold one account.
An account is personal and cannot be sold, transferred or shared.
You are responsible for keeping your credentials safe and for all activity carried out from your account.
Tell support at once if you suspect unauthorised access.

4. Duplicate accounts

Opening more than one account per person, household, address, email, payment method or device is treated as abuse. Additional accounts are closed and any bonuses and winnings arising from them may be voided.

5. Identity verification

Verification is required before the first withdrawal and whenever else it becomes necessary. It runs through Sumsub inside the profile, with an identity document and, where applicable, proof of address or of ownership of the payment method used.

Withdrawal requests stay pending until verification is complete. Completing it soon after registration removes friction from the first payout.

6. Deposits

Deposits may only be made with payment methods held in your own name. The account currency is fixed at registration and cannot be swapped afterwards on request.

Third-party deposits are not accepted. Where they are detected the funds may be returned to source and the account placed under review. Available methods depend on the country registered on the account.

7. Withdrawals

Requests are processed once verification is complete and the routine review of the request has finished. Wherever possible a withdrawal is returned to the method used for the deposit.

Withdrawal limits are tied to your level in the loyalty programme and rise as that level rises.
Bonus funds still subject to wagering cannot be withdrawn until those requirements are met.
Requests showing signs of fraud, duplicate accounts or promotion abuse may be held pending review.

8. Bonuses and promotions

Each promotion carries its own rules, shown on the offer and in the bonus section of your account. Where the specific rules differ from the general ones, the specific rules apply.

Only one bonus may be active at a time, and deposit bonuses do not stack.
Every bonus carries wagering requirements and a deadline; anything unconverted when the deadline passes is removed.
A maximum stake per round applies while a bonus is active.
Games contribute differently towards wagering — slots contribute most, and some titles are excluded.
Conversion caps apply to no-deposit offers and to winnings from free spins.
One offer per person, household, address, email, payment method and device.

Play designed purely to extract value from a promotion — including low-risk betting patterns combined to neutralise the wagering requirement — is treated as abuse and may void the bonus and any winnings attached to it. Current offers are listed on the bonus page.

9. Free spins, Coins and the shop

Free spins are granted for specific titles and expire after a set period. Coins are an internal currency earned through play, daily missions, achievements, tournaments and special offers, and exchanged in the shop for bonus money, free spins or Lucky Boxes. Lucky Box prizes are awarded at random and credited automatically.

10. Sports betting

The sports balance is independent of the casino balance. A bet is accepted once it shows as confirmed in the slip, and from that point it cannot be changed by the customer.

Bets are settled on the official result of the event.
Postponed, abandoned or cancelled events are handled under the settlement rules for that sport.
Obvious errors in odds or markets may lead to the affected bets being voided.
Betting by anyone with direct influence over the outcome of an event is prohibited.

11. Interrupted games

Where a round is interrupted by a technical, connection or power failure, the outcome is decided by the server record. Incomplete rounds resolve when the game resumes or, where that is not possible, the relevant stakes are returned. Clear malfunctions void the round and any winnings from it.

12. Prohibited conduct

Using automated software, bots or any tool that interferes with normal play.
Colluding with other users to gain an unfair advantage.
Using third-party payment methods or funds of unlawful origin.
Supplying false information at registration or verification.
Attempting to access parts of the system that are not publicly available.

Confirmed conduct of this kind leads to closure of the account and voiding of any winnings obtained through it, without prejudice to reporting to the authorities where the law requires it.

13. Closure and inactivity

You may close your account at any time through support. The platform may suspend or close an account for breach of these terms, on reasonable suspicion of fraud, or where the law requires it. Accounts with no activity for an extended period may be marked inactive, in which case the inactivity conditions then in force apply.

14. Responsible gambling

Betting and casino play are paid entertainment, not a source of income. On request, support can set deposit limits, suspend access temporarily or apply a self-exclusion. A self-exclusion set for a fixed term is not lifted before that term ends. If gambling has stopped being a free choice, seek help from a specialist service in your country.

15. Complaints

Raise a complaint first with support, through live chat or at [email protected], describing the situation with dates, amounts and screenshots where possible. Receipt is confirmed and a reply follows within a reasonable period, with an update whenever the review needs longer.

16. Intellectual property

The WinRushGo name, the logo, the text, the design of this site and the other content published here are protected and may not be copied, reproduced or used commercially without written permission. Game and provider names belong to their respective owners and appear only to identify what is available.

17. Limitation of liability

The service is provided as it stands. To the extent permitted by law, the platform is not liable for losses caused by connection failures on the customer side, by misuse of an account by anyone given its credentials, or by betting and gaming decisions taken by the customer.

18. Changes

These terms may be amended at any time. The version that applies is the one published here, and continued use of the service after a change amounts to acceptance of it. Material changes are announced through the usual channels.

19. Governing law

This agreement is governed by the law of the jurisdiction in which the platform's licence was issued. If any clause is found invalid, the rest remain in force.

20. Contact

Questions about these rules are answered on live chat or at [email protected]. Data handling is described in the Privacy Policy, and you can return to the lobby through the WinRushGo home page.